Mr. Winters contacted us about a LiftMaster model of a garage door opener that was causing him serious problems, it was reversing all the time when trying to close.
Our team provided the customer with some troubleshooting and they tried to determine the source of the problem. So after checking everything they found out that the sensors were the actual culprit. They were misaligned but that wasn’t the end of the problems. After realigning them the problem was still there so they checked the logic board and there was some fried wiring. The problem was resolved by replacing the damaged wiring and afterward resetting the garage door travel limit used by the opener switch. The customer was relieved that his door was functioning again and that it could close without difficulty.
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* $29 service call - deducted from the service
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