F.A.Q

Don't let ignorance mislead you!

We are here to provide answers to all garage door questions. Just follow the page and you will gain a lot by going through these FAQs. We can help you handle with everyday garage door problems and choose new doors and repair parts.

• What is the opener lock function?

  Many modern devices have this function. It is activated via the wall-mounted control panel. It works to block the reception of all remote control signals coming from the outside. Basically, the opener will not work even if you use your own remote until the function is disabled. This is a helpful security feature to use during the night and especially when you are away from home.

• How should I apply garage door lubricant

  Our technicians in Oak Park recommend that only a small amount of lubricant is used on the garage door parts since excessive quantities can gather dust. The areas that require this type of attention include solid tracks, hinges, rollers and virtually any part that is made of metal.  Wipe away any excessive lubricants immediately.

• When is it necessary to replace a garage door cable?

  The cable of garage doors can be very dangerous and can cause serious injury if it happens to snap while you are using it. The moment you notice any signs of wear during garage door maintenance, consider replacement and exercise caution.

• What should I do first if I want to replace my garage door?

  A: You need to consider some important factors before purchasing a new door. Measure the length, height and width of the walls where the door will be installed. Contact our experts to help you decide which door fits your garage.

• What are the main causes of malfunctioning opener?

  Lack of power is one of the most common issues. If the motor got overheated, the load protector may have shut it off. The opener should run normally again in about 15 minutes. Disengage the opener inspect the metal garage door parts for misalignment and damage. Try to lift the door manually. If there is a problem with this, the cause lies with the parts. For safe handling of the problem, contact professionals from our garage door repair company in Oak Park.

• What is the useful life of garage door springs?

  Most springs are made to last for about 10,000 cycles. A cycle is an opening and closing of the door. Basically, after the door has been opened and closed about 10,000 times, it is time for garage door spring replacement. You'll be able to tell when you hear squeaky sounds and/or the movement of the door isn't as smooth as it once was.